Can You Hear Me Now? Improving Your Communication Skills - 2 Administration Contact Hours

Can You Hear Me Now? Improving Your Communication Skills - 2 Administration Contact Hours

20.00

ALLIED HEALTH CAREER TRAINING, LLC in WICHITA, KS is approved to continue to provide Adult Care Home Administrator and Operator education activities under the sponsorship program. This course offering is approved for 2 continuing education clock hours in the core knowledge area of Administration for Kansas licensed Administrator or Operator by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number: A1467.

Presented Debra A Trevett RN,BSN

 This course is designed to assist administrators and Operators  with improving their interpersonal communication skills to promote positive staff and resident interactions. The course will review components of effective communication, identify communication behaviors and styles and discuss the importance of active listening

Objectives

  • Identify three core communication skills to enhance Communication

  • Define two types of communication

  • Name Four Styles and Behaviors of Communication

  • Describe the impact of Effective Interpersonal Communication and resident outcomes

  • Identify three key elements for active listening

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